Accolade Kitchens & Dirty Dick's Fitted Kitchens and Bedrooms
133-139 Church St, Stoke-on-Trent ST4 1DB
Client Stories
4.4/5 from 43 Google reviews
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Karen Wilson-Rhead
Google verifiedMay 2026
Accolade are a great company to deal with. This is our second kitchen from them. They are friendly and experts at assisting you to design your dream kitchen. All the staff are courteous and willing to help. Their kitchen installer Josh is exceptional and does a very professional job to a high standard.
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Gemma Shufflebotham
Google verifiedApr 2026
Just had my kitchen fitted i love it richard and Mark made choosing my kitchen easy and cant thank them enough everytime I rang they was there to help, josh the kitchen fitter was incredible he goes above and beyond to help even with things that didnt concern his work he measured my flooring for me so I could go get a price he didnt have to but he did, hes very good at what he does and did a perfect job he even offered to come back and put the kickboards back on after the floor is fitted ( im sure I'll manage tho🙈)
I'd give a 100star if I could I highly recommend the team at accolade thank u all so much
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Sandra Donally
Google verifiedSept 2025
I love my new kitchen from Accolade- it's my second. All staff were great, from discussing the design and delivery. I couldn't fault the installation either. James was a tidy worker, good communication (important as I'm deaf) and the end result is fab.I wouldn't hesitate to recommend.
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Tracey Barber
Google verifiedJul 2024
Absolutely brilliant. Recommend to everyone. Excellent value, well made kitchen. After sales service amazing. They’ve just nipped in to re-align my dishwasher. 15 months after purchase and fitting.
Josh, thank you very much.
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Rachael S
Google verifiedApr 2024
I can't fault the gentleman in the shop we dealt with initially, nor the one who came out to measure up. Everything was great to start with. Had a few issues along the way. The pelmets and cornices were sent in the wrong colour. The fitters didn't notice until they'd all be cut and placed on the units! So new ones had to be ordered. The new ones arrived, I left the fitters to it. They shouted me to come & look at one of the finished cornices and it was a completely different style and in all honesty it looked ridiculous. I couldn't believe they thought it was OK or why they didn't question it when they saw how different they were to the original ones (albeit in the wrong colour, they were the right style). So we had to start a 3rd time. It was now heading towards Easter, so delays caused by that meant we were upside down for a further week. We got there in the end, but had someone checked them in the first place, the fitters noticed on both occasions, it would have been a lot less stressful! But we are happy with the cupboard doors we chose.
Reviews sourced from public Google listings. Showing 5 of 43 reviews — view more on Google.