Unit 6F1 Stag Industrial Estate, Oxford Street, Bilston WV14 7HZ
Client Stories
4.2/5 from 92 Google reviews
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Philippa Gilmour
Google verifiedMay 2025
Great company - positive experience throughout.
Personal service, prompt communication and design process with Adam. Bespoke requirements met; good at non-standard stuff. Skilled fitters (Darren & Ian) who were able to find a way of doing something a bit different. Friendly and pleasant to have around the house. Honest if something wasn't quite right - as inevitably happens - so we could work through the options. When two doors arrived from the painters that were a slightly different shade, the issue was remedied no problem. Good value for money - competitive compared to another quote we received for the same job.
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Matthew Jones
Google verifiedMar 2025
Mixed experience with this company.
Positives:
1. Fully kitted showroom
2. Fairly and flexibly priced
Negatives:
1. Boiler flu wasn’t turned back on properly and I’ve run into weeks of issues since this happened and am still without hot water since they fitted my kitchen
2. They were not very proactive at all in fixing this issue, to the point where I had to drive to the business on a Friday afternoon to get someone to actually do something as, at this point, I’d been nearly two weeks without hot water
3. It wasn’t mentioned that the floor, tiling and electric box wasn’t included in the price so I am currently in an unfinished kitchen despite haven’t fully paid for what I understood to be “my new kitchen”
4. Hard to contact once they have your money
5. Add on’s were forgotten once the bulk of the kitchen had been fitted - the bin, checking the size of the bin (the lid didn’t fit so had to be discarded), turning the flue back on once the kitchen is fitted - poor attention to detail overall.
Overall, I would not recommend this company unless price is a real concern, they don’t offer financing anyway so you’re better off going elsewhere if you are price sensitive. Also, I sense that because mine was a small kitchen, therefore job (under £10K), it was of little importance to them.
I was very taken with this business overall after visiting the showroom initially in November, having the owner come round and do his measurements, his quirky tape measure braces and no front teeth; seeing the cards of all the happy customers. But overall, I would not count myself among them.
It was very average job. So I’ve given it 3 stars, mediocre.
I will be getting my bathroom done this year also and will not be going to them, simply because I don’t trust them to do the best job money can buy in this area at this time.
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Meagan Edwards
Google verifiedOct 2023
Absolutely brilliant! Our first meeting with Clive, Adam visiting us and redesigning our kitchen and Adam fitting it was amazing. I would 100% recommend them to anyone. We are now having our bedroom designed and fitted by them. I'm so pleased with the results and have friends who having seen our kitchen are now looking to us them.
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Colin Webster
Google verifiedJun 2023
Couldn’t be more pleased with the finished kitchen. The team at Kitchen Care did everything possible to ensure that our kitchen was designed, manufactured, and installed with the utmost professionalism.
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Mark Tombs
Google verifiedMay 2021
Would highly recommend. Excellent service from design (Adam) to fitting (Daz) nothing was too much trouble. Thankyou Kitchen Care an amazing job!!
Reviews sourced from public Google listings. Showing 5 of 92 reviews — view more on Google.