Kutchenhaus Reading | German Kitchens

We recently completed a kitchen project with this supplier, and the entire experience was outstanding from start to finish. From the initial consultation through to the final installation, the team demonstrated exceptional professionalism, attention to detail, and genuine care for delivering a high-quality result. The design process was smooth and collaborative. They really took the time to understand our needs, preferences, and budget, offering practical suggestions without being pushy. The quality of the materials and workmanship is excellent, and the finished kitchen looks even better than we imagined. What truly sets this supplier apart is their commitment to customer satisfaction. It’s clear they take pride in their work, and it shows in the final result. We would highly recommend Dominika and Team to anyone looking for a reliable, professional, and high-quality kitchen supplier.

I love my kitchen designed by Dominika she really thought ever detail to the end and made it possible to deliver a the kitchen I wanted so thanks again.

We were so impressed with the design consultations we had. Dominica was exceptional at knowing exactly how to get the best from the space and designed the most incredible kitchen and utility room. We could not fault this part and would have recommended her to everyone. Unfortunately it then went very wrong when it came to delivery. The original date was pushed back by two weeks as she has clearly missed ordering, our builders had pushed to meet the original deadline so when I said we needed an fitter and for the crazy delay there should be a reduction, assured yes on the phone and then when it came to it, her fitter who we cannot fault and it was not his problem the delays happened was charged for and we had to pay. Then more and more went wrong. Parts of our order were missing, it came in dribs and drabs and not when we were assured it would even some of it three weeks after the original date. We had no sinks, taps or appliances. Email after email was ignored and messages only replied to if we pushed. Deliveries delayed. We had paid in full for everything with an original delivery date of November 10th and then told our Hob wouldn’t arrive until after Xmas…… our sinks hadn’t arrived or taps. We pushed for taps to be told we could pick what we was in stock so not those we had paid for. In the end we had to buy our own hob and hot tap in order to have it all installed by our builders who had been so patient with the delays. Kick plates still only then arrived in Jan and as we have no real invoices or break down of costs we are still none the wiser as to what elements actually cost what, yes is our own naivety in this process and a mistake we will never make again. The hob and hot tap refund was raised on December 6th and it took more and more chasing to eventually get this over a month late and only after we had to go into the physical show room. So incredibly disappointed with how stressful the delivery and chasing and missing elements and delays were after what was a good experience. Design service excellent but the rest was one of the worse customer service experiences we have ever encountered and because of this I would not recommend this showroom. Also with this company there is no way to get in touch with head office or management or anyone from the actual company which again is alarming. Interesting to read other reviews quoting similar experiences.

We are very happy with the kitchen that Dominica designed for us in Kuchenhaus Reading. She took the time to meet us several times in order to make adjustments and make sure that we were happy with the plans. Our new kitchen is beautiful and so practical, as Dominica is very creative and clearly knows Kuchenhaus cabinet combinations very well. Dominica designed a kitchen that met all our requirements, as we needed more storage, but also a welcoming room where we could invite friends over. We love the colour scheme and the many useful features, deep drawers, extra bookshelves for our recipe books and shutter units to host our coffee machine, making the most of our space. The kitchen is very comfortable and looks solid. The total (fitted) cost was similar to lower quality kitchens that we had looked at. Dominica’s assistant, Claudia, was really friendly and the drawings look exactly like the final product. Our kitchen was fitted by Dominica’s fitter, Chris, who was very meticulous and precise in his execution, leaving the room tidy and clean every night, probably cleaner that he found it, as we have dogs who joined him. We are loving the new kitchen, thanks for all your hard work!

I have recently purchased a kitchen from Dominika and it is everything I dreamed of. She listened to everything I wanted and even suggested things I didn't know I needed. I have had other designs done from other companies but the final design from Dominika is amazing. She won me over 100%, I can't wait.