Kutchenhaus York

We chose Kutchenhaus in York to supply our new kitchen as we found that we were listened to when it came to the colour and layout and Andy gave us exactly what we were looking for in the design he came up with. At no time did we feel pressurised into placing an order and we were given enough time to select exactly what we wanted. As with any such project, sometimes there are hurdles or unexpected challenges and I have to say that Andy was very professional at all times and we never felt we had made the wrong decision, in fact the way we were dealt with gave us even more confidence. We now have a fantastic kitchen and one that receives many positive comments. I highly recommend Andy and his colleagues.

Great service until payment is made (payment in full required at the beginning). Following payment ongoing issues with communication. What we ordered and have an itemised bill for was not delivered. They even changed elements of the order (worktops) without telling us and only found out when delivery occurred. We had choice of accepting it (no compensation offered) or waiting 6-8 weeks for replacement. The issues continue. I am not holding my breath for a quick resolution.

Ongoing issues with kitchen. Items missed from delivery. Incorrect items sent. They advise of a fully project managed service however no one has been to the property once pre installation or post to check quality or resolve issues Would avoid with a barge pole.

Excellent service and product from Kutchenhaus York. From the initial contact, design service and then installation we have had a great experience. Oliver at Kucthenhaus York did an amazing job helping us design the kitchen and kept us informed every step of the way. We love our new kitchen. Would definitely recommend them if you are looking for a quality kitchen.

Just to say a big thank you to the Kutchenhaus, York team, we really appreciate all the time, support and guidance which we received. I’ve attached a few images of our fantastic Kutchenhaus kitchen. Also to note Stone Connection / Kutchenhaus who also delivered an excellent service in completing our perfect kitchen.