My Beautiful Kitchen and Bathroom, Edinburgh Showroom

Well, I can't speak highly enough of MBKB. Not sure I've ever had the fortune to meet a company and staff who are just so passionate and supportive but most importantly, really nice people. I've been taken care of from day 1 and given multiple opportunities to change things or stick to things. Ultra flexible. The showroom was great and had a really good range of things to provoke ideas and it's planned to within an inch of its life which makes such a positive difference to both finances and confidence. The fitting was unreal! Stuart and his team are absolute dynamite! 4 days start to finish (and my place isn't straight forward)! Such nice guys, very hard working, talented, great chat, asked questions, listened. They did everything so well and explained it as they went which was just wonderful! Very meticulous cleanup operation as well. Made sure it was absolutely spotless and in showroom condition upon completion. They go above and beyond. Honestly, I never expected I'd get this excited but I genuinely am. I wish I had two bathrooms to do up, I've had such fun! If you are looking for a bathroom and want easy, quality, craftsmanship and support / problem solving, look no further. Amazing! Thanks all who were involved. Check out the before and after pictures too! Absolutely ridiculous! What a difference!

Wanted a "one stop shop", who would design, supply and install an aging bathroom, my beautiful kitchen and bathroom did this. The design was validated by a surveyor and installed very professionally. Choice is a bit overwhelming but the designer helped in selecting the correct materials. The communications are excellent, keeping us updated with progess and following up after installation. Ryan and Paul (installers) were very professional and the attention to detail makes the finished job excellent. Would recommend if you want a hassle free bathroom

Stuart and his team were incredible. My bathroom was badly in need of refurbishment and I couldn't be happier with the work they did. They completed the job on budget and ahead of schedule, They adapted to any requests I had, and worked around me well. They were also very nice and good people. And the difference in the bathroom before and after is like night and day, they took it from disaster zone in a very difficult space to work with in a cramped Edinburgh tenement to a very appealing nice space. I'm very pleased with it.

Do not use this company! Our experience with My Beautiful has been extremely disappointing and I would urge anyone considering using them to seriously consider other options. Their "recommended" fitter was unprofessional, the work carried out was unacceptably poor, and the company does not take complaint remediation seriously. From the beginning of the fitting, the experience provided by our fitter (Steven) was totally unprofessional. They frequently delayed work or failed to arrive for the day on very short notice without communicating. The work took over a month to complete, and at the end of the job the fitters left our garden full of waste and rubble for a further month to the point that neighbours were threatening to report us to the council. Additionally, the fitters also managed to lose our key for the shared back green. Even once the work was complete, the bathroom was left in a dirty and cosmetically unsuitable state: there were pencil marks all over the ceiling, one of the recessed lightbulbs was left hanging loose, and there was tile adhesive left on every single tile. The cosmetic issues were annoying but resolvable. However, there were also several major functional issues with the bathroom. The grouting on the floor has cracked substantially and needs redone, one of the shower boxes has been installed flat so that water pools in it, and the bath was left damaged and chipped during installation. We have been unable to get the company to take these complaints seriously and remediate the poor work, to the point that we are on the brink of taking them to court under Scottish Simple Procedure law. While they have admitted fault for the issues, no resolution has been reached despite the issues being known to them for nearly 4 months now. To reiterate, our treatment by My Beautiful has been abysmal and you should run a mile rather than use this company. Don't make the same mistake as us! Attached are pictures showing: poor quality fit and finish of cupboard units; flat shower box leading to water pooling, cracked grouting, damaged tap and bath during installation

I cannot recommend Stuart who fitted my bathroom and kitchen and the team at My Beautiful Bathroom and Kitchen highly enough. Stuart recently fitted both my bathroom and kitchen, and the results are absolutely stunning. From day one, Stuart was a total professional—he always arrived exactly when he said he would and kept me updated every step of the way. His communication is excellent, which made the whole process stress-free. If you want high-quality workmanship and someone you can actually trust to get the job done right, Stuart is your guy. Definitely a 5-star service!"