Parker Bathrooms & Kitchens

I chose Parkers as I really wanted to use a local independent business. Upon visiting the showroom, I found Jack to be very helpful. We discussed the design for the bathroom and, together, we came up with a great design which I was happy to proceed with. For this I paid a design fee that would have contributed towards our purchase. Unfortunately, since then, emails and messages have not been responded to and he didn't show up for an appointment that we had made to finalise the details - never before have I experienced such poor communication and been ghosted by a company! Suffice to say, we will be looking elsewhere, and if you are considering using Parkers - DO NOT PAY THE DESIGN FEE.

Parker Bathrooms and Kitchens could not have been more helpful! Doria who helped us had amazing design ideas for our bathroom and helped us find all the right products, some of which needed to be pretty specific because its a tiny space. They were super flexible about making changes to the design and also offered a refund for something we didn't end up using without us even having to ask! Overall we are so happy we went to Parker (and Doria in particular) and could not be happier with our new bathroom! Massive recommend :-)

The bathroom design from Parkers was excellent and I’m extremely happy with how it looks in the main, but they’ve let themselves (and me) down badly by failing to resolve or communicate about outstanding issues nearly 3 months later. One of the storage units supplied was incorrect and one had the wrong door. In spite of assurances it would be resolved, I’ve since had zero updates from Parkers. I’ve phoned and emailed countless times but not had any call backs or info on when/if my goods will be delivered. Original lead time for the units was only about 3 weeks so the lack of even a delivery estimate after such a long wait makes me fear the worst. Good design isn’t enough - good customer care is essential also.

The guys who installed the bathroom were excellent workers. Five days to take out the old bathroom and install the new one. Arrived on time worked all day and the quality of the work was superb.

We have just visited Parker Bathrooms to order our third bathroom with them. Each time Jack and his staff have been absolutely brilliant. Jack's knowledge of the products available and his design skills make the whole process simple and straight forward. Each of the projects have required a different budget and Jack is always happy to spend time going through the various options to suit. We have no hesitation in recommending Parker Bathrooms.