PORCELANOSA Exeter

I don’t tend to leave reviews. However, I was blown away by the lack of customer service from this branch. I visited the showroom to browse the bathroom range for an upcoming renovation. There were two members of staff, neither of them said hello, smile - anything. Nothing. Another couple came in their forties or fifties, they both shot up to say hello and gave customer service. Whilst the Showroom is beautiful, their customer service is ageist and has lost any sale we might have given them. Do not recommend.

Good service let down by terrible HO pricing issues on the web site to store, ending with HO withdrawing and revising price. Bitter taste.

Excellent choice of tiles and service to match. David at Exeter showroom made a difference by using discretion on pricing of an additional box to match the price we paid for our previous order thankyou.

Professional and very helpful service from David Menhennet. Small order, but he quickly identified what I wanted. Only one Box of 7 tiles required but he kindly gave me another tile which made things a lot easier. Collection at the Exeter showroom was extremely easy and safe. All in all, an excellent service. I would recommend and will use again.

Georgia has been absolutely wonderful in helping me find the perfect tile! She’s been quick to respond to my emails with countless questions and sorted out getting me samples. She’s been great when going into the store in Exeter too. Thanks 😊