WKCC | Wolverhampton Kitchen Warehouse

Sold a faulty oak worktop with multiple obvious defects. When raised, the seller would only allow a return or exchange if I paid all costs and waived my consumer rights in writing, agreeing it was a “full and final resolution.” I was told: “The offer stands, but only as full and final resolution. No further claims, no travel costs, no caveats. That’s the deal. If you’re not happy with that, don’t make the trip – the offer isn’t there on any other basis.” This is unacceptable and unlawful. My bank has since initiated a chargeback after reviewing the evidence. Poor product, but far worse customer conduct. I would avoid this seller.

Amazing service and friendly people! Extremely helpful and gave us tips on how to treat and care for the oak worktop we bought

Del was absolutely brilliant. I drove up from Bristol because of the prices. I was sceptical but I can assure anyone else, it’s a proper warehouse, and excellent quality wood and I now have my dedicated wood supplier. Great guy, and excellent oak wood (he does do other woods also)

Fantastic quality solid oak worktop great helpful guys. Would recommend a++++

Brilliant service by Dal and team, they really know their stuff!! Helped me out so much with a super quick turn around time for both the kitchen and quartz worktop, which just wouldn't have been possible from other suppliers, including a really good price. Special shout out to Ranj (the kitchen fitter) who was awesome, really knowledgeable and patient. He also went the extra mile. Can't thank them both enough. Highly recommended!!